Shipping policy
Shipping Policy
Last Updated: [Date]
Thank you for shopping with Wax toys. We are committed to delivering your order safely and on time.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days
Please note that delivery times are estimates and may vary depending on your location and the shipping carrier.
Shipping Rates
Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
Free Shipping: Available on orders over 12 bd
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Delays
While we strive to deliver all orders on time, delays may occur due to weather conditions, customs clearance, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
International Shipping
We ship to selected countries worldwide. Customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: faisalsubair555@gmail.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM